Doing a sassa status check is important for tracking your grant application, confirming payment updates, and monitoring appeals or reconsiderations. Whether you applied for the SRD R370 grant, Child Support Grant, Old Age Pension, Disability Grant, or any other SASSA benefit, checking your status keeps you informed about your progress and payment timelines.
This comprehensive guide explains all the methods available to check your SASSA status, online, via WhatsApp, SMS, and phone, ensuring you can access the information you need quickly and easily.
SASSA Status Check Online Method
The online portal is the most comprehensive way to check your SASSA status, especially for SRD R370 grant applications.
Step 1: Visit the SASSA Website
Go to www.srd.sassa.gov.za (for SRD grant) or www.sassa.gov.za (for other grants)
Step 2: Navigate to Status Check
Click on “Check Status” or “Application Status” on the homepage
Step 3: Enter Your Details
Provide the required information:
- South African ID number (13 digits)
- Cell phone number used during application
Step 5: View Your Status
Your application status will appear on screen, showing:
- Current status (Approved, Pending, Declined)
- Reason for status (if applicable)
- Next payment date (if approved)
- Payment method details
How to Check SASSA Status via WhatsApp
WhatsApp is one of the easiest and most popular methods to check SASSA status, especially for the SRD R370 grant.
Step 1: Save SASSA WhatsApp Number
Add 082 046 8553 to your contacts
Step 2: Send Initial Message
Open WhatsApp and send “Hi” or “Hello” to 082 046 8553
Step 3: Select Language
Choose your preferred language from the automated menu options (English, Afrikaans, isiZulu, etc.)
Step 4: Choose Status Check Option
Select “Check application status” from the menu
Step 5: Enter Your ID Number
Type your 13-digit South African ID number when prompted
Step 6: Receive Status Information
SASSA will automatically reply with:
- Your current application status
- Payment status and dates
- Reason for decline (if applicable)
- Next steps or actions needed
Note: WhatsApp status check is available 24/7 and is the fastest way to check your SRD grant status without needing a computer.
SASSA Status Check Via USSD Code
USSD (Unstructured Supplementary Service Data) allows you to check status without internet or WhatsApp.
Step 1: Dial the Code
Dial *134*7737# from your cell phone
Step 2: Select Language
Choose your preferred language from the menu
Step 3: Choose Status Check
Select “Check status” or similar option from the menu
Step 4: Enter ID Number
Type your 13-digit ID number when prompted
Step 5: View Status
Your status will display on the screen
SRD Status Check by Phone
You can call SASSA directly to inquire about your status, though this method may involve longer waiting times.
SASSA Contact Numbers
| Service | Number |
|---|---|
| SASSA Toll-Free Helpline | 0800 60 10 11 |
| Operating Hours | Monday – Friday, 8:00 AM – 4:00 PM |
| Cost | Free from landlines and most cell phones |
What to Have Ready:
- Your South African ID number
- Cell phone number used for application
- Reference numbers (if you have them)
Understanding Your SASSA Status Results
After completing your sassa status check, you may see different results. Here’s what each one means:
Common Status Types
| Status | Meaning | Action Needed |
|---|---|---|
| Approved | Application successful, payment will be made | Wait for payment date |
| Pending | Application is being processed/verified | Wait (typically 30-60 days) |
| Declined/Rejected | Application did not meet eligibility criteria | Check reason, appeal if incorrect |
| Failed Means Test | Income/assets exceed eligibility limits | Appeal with proof if incorrect |
| Identity Verification Failed | ID details don’t match Home Affairs records | Update ID at Home Affairs |
| Banking Details Failed | Bank account verification unsuccessful | Update banking details |
| Already Receiving Grant | Already receiving another SASSA grant | Cannot receive multiple grants |
| Payment Pending | Approved but payment processing | Check payment dates |
How to Check SASSA Payment Status
In addition to checking your application status, you can specifically verify your payment status and dates.
Payment Status Information
Payment Date: When your next grant payment will be made available
Payment Method: How you’ll receive payment:
- Bank deposit
- E-wallet (cell phone)
- Cash collection at retail stores
Payment Amount: How much you’ll receive (e.g., R370 for SRD, R530 for Child Support)
Collection Period: How long you have to collect payment (typically 90 days)
Where SASSA Payments Are Available?
If using cash collection or e-wallet, payments can be collected at:
- Pick n Pay stores
- Boxer stores
- Shoprite
- Usave
- Checkers
- Selected retail partners
Important: Payment dates are announced monthly by SASSA. Payments typically occur within the first two weeks of each month, but exact dates vary. Always check your status for confirmed payment dates.
Tips for Checking SRD Status
1. Check Regularly
Monitor your status at least once a week, especially if you’ve recently applied or reapplied.
2. Use WhatsApp for Convenience
The WhatsApp method is fastest and doesn’t require a computer or stable internet connection.
3. Save Important Information
Screenshot or write down your status, reference numbers, and payment dates.
4. Verify ID Number
Always enter your 13-digit ID number carefully to avoid errors.
5. Check During Off-Peak Times
Early mornings or late evenings have less system traffic and faster response times.
6. Keep Contact Details Updated
Ensure SASSA has your current cell phone number and email for notifications.
7. Don’t Ignore Decline Reasons
If declined, carefully read the reason and take appropriate action (appeal, update info, etc.).
8. Appeal Quickly
If you believe your decline is incorrect, appeal as soon as possible. Don’t delay.
Contact Details
| Service | Contact Details |
|---|---|
| Toll-Free Helpline | 0800 60 10 11 |
| 082 046 8553 | |
| [email protected] | |
| SRD Website | www.srd.sassa.gov.za |
Checking your sassa status check is quick and easy through several methods including online, WhatsApp, SMS, USSD, or phone. The WhatsApp option (082 046 8553) is especially popular because it works 24/7, needs no computer, and gives instant results.
Regular status checks help you stay informed about your application progress, payment dates, and any issues that may need attention. Whether you’re tracking a new application, monitoring monthly SRD grant payments, or checking an appeal status, using these methods ensures you always know where your application stands.
Frequently Asked Questions
How long does SASSA status take to update?
Application status typically updates within 30-60 days of application. Payment status updates occur monthly when SASSA announces payment dates. Check regularly for the most current information.
What does “pending” mean on SASSA status?
“Pending” means your application is still being processed and verified. This is normal and can take 30-60 days. Continue checking your status for updates.
Why is my SASSA application declined?
Common decline reasons include: failed means test (income too high), identity verification issues, already receiving another grant, receiving UIF, or incorrect banking details. Check the specific reason shown in your status.
How do I check my SRD R370 payment status?
You can complete your sassa status check using the same methods as your application status, including WhatsApp (082 046 8553), online at www.srd.sassa.gov.za , SMS, USSD, or phone. Your results will display payment dates and the payment method.
